• service@thegogoexpress.com
  • 22287 Chino Roces Ave, Makati, 12311 Metro Manila

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Customer Support

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Elevating Customer Support

At GoGo Express, we pride ourselves on delivering not only packages but also exceptional customer support. Our commitment to providing the best experience goes beyond the point of delivery. Here's how we elevate customer support:

1. Responsive Assistance: Our dedicated support team is always ready to assist you. From tracking your package to addressing inquiries, we ensure prompt and responsive assistance to meet your needs.

2. Real-Time Communication: Stay informed with real-time communication. We provide updates on your delivery status and are available to answer your queries, ensuring transparency throughout the entire process.

3. Personalized Solutions: We understand that each customer is unique. Our customer support is committed to providing personalized solutions, tailoring our services to address your specific requirements and concerns.

4. Feedback Integration: Your feedback matters. We actively seek and integrate customer feedback into our processes, allowing us to continually enhance our services and adapt to your evolving needs.

5. 24/7 Accessibility: We know that delivery needs don't follow a 9-to-5 schedule. Our customer support is available 24/7, ensuring that assistance is just a call or message away whenever you need it.

Experience the difference with GoGo Express. We go the extra mile to make your interaction with us not only efficient but also a positive and supportive experience.

Have a question or need assistance? Contact our customer support – we're here to help!

We have more than twenty years of experience. During that time, we’ve become expert in freight transportation by air and all its related services. We work closely with all major airlines around the world. Ongoing negotiations ensure that we always have the cargo space we need and the ability to offer you competitive rates – even during the high season.

Where possible, we’ll erect and dismantle Unit Load Devices (ULDs), reducing significantly the risk of damage to your shipment and saving you time and expense. We can do this because many of our freight stations have their own ground transportation at or around the airport.



International gateways



Tons of air freight annually